Once your order is placed, you will be sent an email from us which will include a unique tracking number. If you would like to change an order that you have already placed, please call customer service at 1-855-610-3261 between the hours of 10 AM-6 PM Eastern and one of our representatives will be able to adjust your order, if not already being processed to ship.
Our inventory expands every day, as we are constantly seeking more items for every team we carry. If you do not see an item that you are looking for on our site, that means that we do not currently carry it or have it in stock. Please check back with Fan Treasures regularly to see all of the latest products in stock.
We currently only ship to 48 US states; excluding Hawaii, Alaska, and Puerto Rico.
To return items that were damaged during shipping or that were shipped incorrectly, customers have a 10 day period once the item is received for a refund or exchange. All returned items must be sent back in the original packaging with all of the product's labels and tags intact. Customers may also return any unwanted items with original packaging, labels, and tags up to 30 days, once received. Returns and exchanges are usually processed within 5-10 business days upon our receipt.
To set up an account for easier ordering in the future with Fan Treasures, please click the Register button at the top right corner of the page and enter all relevant information that you are prompted for. To log in to your existing account, click the Log In button, also at the top of the screen. Once logged in, customers can modify or update any account information that they wish to change. If you have forgotten your password, please input your email address under the Forgot Password text box found on the Log In screen. Your password will then be emailed to you, so that you may re-enter it. Please feel free to contact customer service at 1-855-610-3261 if you still have difficulty accessing your account.
Fan Treasures accepts debit and credit cards from the following services:
Visa, MasterCard, American Express, Discover/Novus.
We have Standard Rate Shipping to 48 states. Once payment on your order has been received along with verification of shipping & billing information, your order will begin to be processed. All orders on average leave our warehouse within one business day, and may take up to 3-5 more business days to ship. ALL orders are automatically shipped FREE of charge.