Customer Service

If you have any questions or concerns about your order, please call 1-855-610-FAN1 (3261) Toll-Free. Our hours of operations are between 9AM - 5PM EST, Monday-Friday*, if you need to speak to a customer service representative. You may also e-mail us at

 Other inquiries during off-hour business times, you may CLICK HERE.


* PLEASE NOTE: All orders placed on Saturday-Sunday will begin processing the following Monday at 9AM EST.

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